Question 1

What is Reverse Osmosis and how does it differ from a jug, fridge or tap filter?

Accepted Answer

These other filters feature a single carbon filter that can remove some sediment and cloudiness which can lead to poor tasting water. They do not remove the majority of contaminants commonly found in drinking water. Sans features 4-stage Reverse Osmosis filtration (plus UV-C light) that removes 99% of unwanted impurities from your water such as heavy metals, viruses and bacteria, forever chemicals (such as PFAS and PFOS), microplastics and more.

Question 2

How often must the filters be replaced and how much do they cost?

Accepted Answer

Sans features three filters which together provide four stages of purification. The Pre + Carbon filter (£29.99) traps larger particles and is replaced every 12 months. The VOC Carbon filter (£29.99) eliminates unpleasant odours and taste, replaced every 12 months. The Reverse Osmosis filter (£44.99) removes heavy metals, chemicals and microplastics, replaced every 24 months. Average yearly cost: £82.48.

Question 3

Is it difficult to replace the filters?

Accepted Answer

It's easy to replace the filters! The three filters in Sans are located in the back of the machine, in front of the tap water tank. Simply remove the tank to easily access the filters. To release the filter, gently lift up the tab holding the filter in place and pull the old filter out. Insert the new filter and secure it by pushing the tab back down until it clicks.

Question 4

What is the Clean Water Club subscription?

Accepted Answer

The Clean Water Club subscription is the easiest and cheapest way to receive replacement filters right when you need them. Filters automatically deliver right to your door, right when you need them. Never worry about placing an order again. Shipping is free and you will receive a 10% discount as well.

Question 5

Can I get filters without a subscription?

Accepted Answer

Yes, filters can easily be purchased individually at any time without a subscription directly on our website. Shipping is always free as well.

Question 6

What do the filters remove?

Accepted Answer

Sans features 4-stage Reverse Osmosis filtration (plus UV-C light) that removes 99% of unwanted impurities from your water such as heavy metals, viruses and bacteria, forever chemicals (such as PFAS and PFOS), microplastics, pharmaceutical contaminants and more. You're left with nothing but clean, pure, great tasting water.

Question 7

Is it necessary to replace the filters?

Accepted Answer

Similarly to filters in an air purifier, HVAC system or the engine of your car, filters reach saturation, eventually become clogged and ineffective and also cause unwanted strain to the motor.

FAQs

Can I try Sans at home?

What is SmartPure™ technology?

How is Sans Water better than jug filters?

Can I try Sans at home?

What is SmartPure™ technology?

How is Sans Water better than jug filters?