Question 1

Can I try Sans at home?

Accepted Answer

Yes! We offer a 30-day home trial so you can see Sans work in your space. We're confident you'll love Sans, but you can always return it for a full refund if you don't. We even cover the return delivery.

Question 2

Does Sans come with a warranty?

Accepted Answer

Yes! Sans comes with an industry-leading 3-year full warranty. We're only happy when you are and we want you to feel confident in your purchase. We'll replace your Sans at no cost if you experience a fault within this period.

Question 3

Do you offer free delivery?

Accepted Answer

Again, yes! We offer free standard delivery so the price you see is the price you pay. No surprises. All orders are dispatched the next working day via Royal Mail. We also offer expedited delivery options.

Question 4

Are returns free?

Accepted Answer

We offer a 30-day home trial so you can be sure Sans is right for you. Returns are free and easy — simply reach out via chat or email support@livesans.co.uk and we'll be happy to assist with a prepaid return label.

Question 5

Where does Sans dispatch from?

Accepted Answer

All UK and EU orders are dispatched from our UK warehouse within 1 working day.

FAQs

Can I try Sans at home?

What is SmartPure™ technology?

How is Sans Water better than jug filters?

Can I try Sans at home?

What is SmartPure™ technology?

How is Sans Water better than jug filters?